Privacy & Data Handling

How we collect, use, and protect your personal information when you engage with our community programmes and services.

  1. Information We Collect

    We collect personal data you provide through our contact forms, newsletter sign-ups, and programme registrations. This includes your name, email address, phone number, and any messages you submit. We also automatically receive technical data such as your browser type, device information, and IP address for analytics and site security purposes.

  2. How We Use Your Data

    Your information is used to respond to enquiries, process programme applications, send updates about community initiatives, and improve our services. We may also use aggregated, anonymised data for reporting on social impact and programme effectiveness. We do not sell your personal data to third parties.

  3. Cookies and Tracking

    Our website uses essential cookies for functionality and optional analytics cookies to understand how visitors interact with our content. You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect site performance.

  4. Data Sharing and Third Parties

    We may share your data with trusted service providers who help us operate our website, manage communications, and process programme data (e.g., hosting providers, email platforms, analytics tools). These partners are contractually bound to protect your data and use it only for the purposes we specify.

  5. Your Rights

    You have the right to access, correct, or delete your personal data held by us. You may also withdraw consent for marketing communications at any time. To exercise these rights, please contact us using the details below. We will respond to your request within 30 days.

  6. Contact Us

    For privacy-related enquiries or to submit a data request, reach us at 2743 Oberholzer Shoals, by phone at +27147993150, or via email at info@smallchangehelps.com. We are committed to transparency and will address any concerns promptly.

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